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Privacy Policy

Privacy Policy

Last Updated: August 28, 2026

At Dandycut, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or communicate with us.

By using the Dandycut website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order and purchase details
  • Payment-related information
  • Account information, if you create an account
  • Messages or information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm your orders and delivery details
  • Process payments
  • Provide customer support
  • Communicate with you about your orders
  • Handle exchanges, returns, and refunds
  • Improve our products, services, and website
  • Detect and prevent fraudulent or unauthorized activity
  • Send promotional offers and updates where permitted
  • Maintain records required for business and legal purposes

3. Payment Information

Payments may be processed through third-party payment providers or financial institutions.

Dandycut does not intentionally store your complete debit or credit card number, PIN, password, or OTP.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Never share your OTP, PIN, password, or banking credentials with anyone claiming to represent Dandycut.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your shopping cart
  • Keep you signed in
  • Understand how customers use our website
  • Improve website performance
  • Provide relevant marketing where permitted

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment processors and financial institutions
  • Website and hosting service providers
  • Technology and analytics providers
  • Customer-support services
  • Professional advisers where reasonably necessary
  • Government authorities where required by applicable law

We only share information that is reasonably necessary for the relevant service or legal requirement.

6. Order & Delivery Information

To deliver your order, we may provide the necessary customer information to our delivery or courier partners.

This may include your:

  • Name
  • Phone number
  • Delivery address
  • Order details

This information is used to complete the delivery and related services.

7. Marketing Communications

If you provide your contact information, we may occasionally send information about:

  • New collections
  • New arrivals
  • Discounts
  • Special offers
  • Promotions
  • Dandycut updates

You may request to stop receiving promotional communications at any time.

Order-related communications, such as delivery updates or order confirmations, may still be sent when necessary.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer services
  • Maintain business records
  • Resolve disputes
  • Prevent fraud
  • Meet applicable legal or regulatory requirements

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

Dandycut is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also contact us regarding your marketing preferences or questions about how your information is used.

Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

13. Changes to This Privacy Policy

Dandycut may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Dandycut Customer Support using the contact details provided on our website.

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